Privacy Policy

Please click HERE to see Disclaimers:

Privacy policy below:

By using this website, you agree to the following below:

Description of SMS/Text service:

  • By providing us with a mobile number, you agree that we may send you text messages about our services, such as appointment reminders. Data sharing is limited to business operation purposes.

Data Sharing Practices:

We do not share your mobile information with third parties for marketing purposes without your explicit consent.  Your data is only used to provide and improve our services.

Consumer Data Usage:

We collect your phone number to send you SMS notifications. Your data will not be shared with third parties.  For inquiries, please contact us at (585) 358-0460.

Data Transfer Commitments:

We do not transfer consumer data to external organizations without consent. Measures are in place to prevent unauthorized data sharing.

Consumer Rights:

Consumers have the right to opt out of receiving messages at any time. To opt out, reply with STOP to any message received or or contact our support team at [email protected].

Terms and Conditions:

By registering for SMS notifications, you agree to the terms and conditions set forth by Rochester TMJ Therapy. You can expect to receive messages 2 to 4 times per month while in treatment.. Message and data rates may apply. For more information, please review our Privacy Policy at https://www.roctmj.com/patient-information/privacy-policy.

Opt-Out Rights:

You have the right to opt out of receiving SMS messages at any time. To opt out, reply with STOP to any message you receive from us.

Email communication:

  • By providing our office with an email address, you agree that we may use your email address to communicate with you about our services. Email messages sent by our office to you are encrypted.  Please know, emails sent by you to our office are not encrypted unless you take measures to do so. If you wish, you may contact us by phone or traditional mail instead.

Type of information collected:

  • At this time, we collect your demographic information, such as name, email address, phone number and mailing address. This allows us to create a personal profile for you. Our electronic health record system will keep track of payments made, payments due and payments method, including any credit card you keep on file with our office.

Methods of Personal Data collection:

  • Your data is collected through online forms, verbal authorization through telephone call, and through paper consent forms signed by you or your guardian.

Purpose of Data Collection:

  • This information is collected for the purpose of providing you with quality healthcare, billing services and payments, feedback purposes, and other needs to ensure compliance with legal and healthcare standards. 

Data Storage and Security Measures:

  • We use reasonable efforts to prevent unauthorized access. We work with professional IT service providers to ensure proper security features are in place, to follow legal and ethical standards, such as ensuring we are HIPAA compliant.   As an additional security measure, email communication sent to you by our office is encrypted during transmission using appropriate technology. This is an industry standard. (Encryption is a common method used to protect transmission of sensitive data across the Internet). Although we work hard to protect your personal information, we cannot guarantee the security of any information you transmit to us online, such as sending us an email. 

  • Cookies (which are small data files that online services can store on, and retrieve from, a user’s computer or mobile device through the user’s web browser) are also used.  Information from cookies is stored and retrievable either for the duration of a website visit (known as “session cookies”), or until some later point in time set by the website setting the cookie (known as “persistent cookies”) They ensure functionality and improve user experience of the website.  The website works with third-party products or services (“Service Providers”) which help track and analyze visitor activity on the website, measure the effectiveness of any advertising efforts, and support the optimization of any digital marketing campaigns.

User Rights and Options:

  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes unless authorized by you. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  • OPT IN CONSENT: By submitting your phone number, you are authorizing us to send you text messages and notifications. Message/data rates apply. Reply STOP to unsubscribe to a message sent from us.